Our Phone Banking Service gives you 24 hour access to your accounts from any touch phone.

It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.

By simply calling and following the voice prompts, you can:

  • Have your last five transactions read to you
  • See if funds have been credited to your account
  • Transfer funds between your accounts
  • Transfer funds to selected third party accounts
  • Make a payment using BPAY
  • Obtain interest earned for the last financial year
  • Change your Access Code

Frequently asked questions

The number for Phone Banking is:

  • Unity 1300 36 2000
  • Reliance Bank 13 24 40

You will be taken step by step through each action.

  • Call the phone number (as above)
  • You will be taken step by step through each option. All options can be repeated if necessary
  • Enter your member number then press #
  • Enter your Access Code, then press #
  • Listen to your account balances

You must notify the Bank that your access code is not working or you have forgotten your access code. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Phone Banking. We'll get back to you once we have your request - it's that easy!

We are here to help

For more information visit samsung.com/au/apps/samsungpay

^ Devices compatible with NFC point of sale terminals for contactless transactions include Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+. All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2.

* Only compatible with Galaxy S8 and Galaxy S8+.

† Loyalty cards are not available on Samsung Pay on Gear.