Mon - Fri: 8:00am - 7:00pm (AEST)
It's a free service, you only pay the cost of a local call, regardless of where you ring from within Australia.
By simply calling and following the voice prompts, you can:
You must notify the Bank that your access code is not working or you have forgotten your access code. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Phone Banking. We'll get back to you once we have your request - it's that easy!
For more information visit samsung.com/au/apps/samsungpay
^ Devices compatible with NFC point of sale terminals for contactless transactions include Samsung Galaxy Note 5, Galaxy S6, Galaxy S6 edge, Galaxy S6 edge+, Galaxy S7, Galaxy S7 edge, Galaxy A5, Galaxy A7, Galaxy S8 and Galaxy S8+. All devices are compatible with MST point of sale terminals for swipe transactions except for Galaxy S6, Galaxy S6 edge and Gear S2.
* Only compatible with Galaxy S8 and Galaxy S8+.
† Loyalty cards are not available on Samsung Pay on Gear.