Secure and easy way to receive, view and store your statements

Our e-statement facility gives you the convenience of having your statements available to you via internet banking. View, download or print your statement at anytime, with past copies available to you 24 hours a day at the click of a button. It is faster than the traditional paper statements as there is no postage required.

What are the benefits?

  • Online statements are free
  • Available 24 hours, seven days a week
  • Easy to view, download (PDF format) and print statements
  • Helps protect you from the risk of mail theft
  • Online statements are kept up to 7 years – you can view and print your statements
  • Automatic email notifications let you know when statements are ready, and you can still print them if required in just a few clicks.

Follow these simple steps to opt-in:

  • Log on to Internet Banking
  • Go to 'Statements'
  • Select 'Electronic Statement' option
  • Select 'Online Statement'

Bank@Post is Australia Post's personal banking service

The largest banking network in Australia, with facilities at over 3,100 Australia Post outlets around the nation.

Why do we offer the benefits of Bank@Post?

  • Can withdraw and deposit funds to savings accounts using Visa Debit Cards
  • Outlets also offer bill payments and money order services,
  • Multiple transactions in one place, on one visit
  • For interstate travellers and members travelling outside their local areas, Bank@Post offers nationwide on-the-spot banking convenience

How do you use Bank@Post?

You must have your Visa Debit Card linked to the savings or loan account on which you wish to transact. Just present your card and tell the Australia Post staff that you would like to make a Bank@Post transaction. Then you need to swipe your card, select your account and enter your PIN to begin.

With BPAY® you can take care of all those annoying bills in one hit

BPAY® gives you total control over your payments – and can be used over the Internet, phone or at your local branch.

  • Simply register for phone or Internet banking
  • Look for the BPAY® symbol on your bill
  • Pay your bills 24 / 7 online or over the phone

Both direct debits and recurring payments enable you to make regular automatic payments to a merchant or service provider. You can set them up to pay your regular bills at set times, such as utility bills and insurance premiums.

What is the difference between a direct debit and a recurring payment?

A direct debit is a regular automatic payment from your bank account while a recurring payment is a regular automatic payment from your debit or credit card.

Direct Debits

How do I set up a direct debit?

To set up a direct debit, all you need to do is quote our BSB 882-000 and your account number to the merchant.

How do I cancel or stop a direct debit?

You can stop or cancel a direct debit by contacting us. We recommend you do this at least 2 weeks before the payment is scheduled to be made.

We recommend you also contact the merchant to let them know that you have cancelled the direct debit as they might charge you a fee if the payment is rejected. The direct debit cancellation will take effect in 24 hours. There is no charge for us to cancel the direct debit.

Account & Access Facility Conditions of Use

Recurring payments

How do I set up a recurring payment?

To set up a recurring payment, all you need to do is provide the merchant with your Visa Debit or credit card details.

How do I cancel or stop a recurring payment?

To cancel your recurring payment, you’ll need to contact the merchant directly and arrange for them to stop the payment.

Why waste time travelling between different financial institutions to transfer your money when you can have it done electronically? You can even arrange to have your pay allocated automatically between your accounts.

  • No transaction fee
  • Money directly credited to your account including salary, pension/allowance and tax refunds
  • Simply provide our BSB 882 000, your account number and account name to the remitter of the funds

Note: when providing information on your membership, always adopt sensible security practices.

This service enables you to make a payment or transfer to yourself or another party from your savings account on a regular basis.

  • Easy to set up to recur (e.g. weekly, fortnightly, monthly, quarterly) for an indefinite or fixed number of payments or transfers
  • Outgoing payments can be in the form of transfers to another member's account or another financial institution
  • Users of our Internet Banking service can create their own periodical payments

Additional Services

  • External Transfer: Click here to download the application form for one time only external transfer
  • Swift Transfer: Click here to download the form for Swift Transfer Authority

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