We are currently investigating an issue impacting bonus interest applied to savings accounts on 31 March. We’re working to resolve this as quickly as possible for all affected members and will advise on this website when corrected.
| Financial hardship and financial literacy | ||
| National Debt Helpline | 1800 007 007 | www.ndh.org.au/ |
| Money Smart | 1300 007 007 | www.moneysmart.gov.au/ |
| Australian Government - Financial Information Services | www.servicesaustralia.gov.au/financial-information-service | |
| Way Forward | 1300 045 502 | www.wayforward.org.au |
| Small Business Debt Helpline | 1800 413 828 | www.sbdh.org.au/ |
| Mob Strong National Debt Helpline | 1800 808 488 | www.financialrights.org.au/getting-help/mob-strong-debt-help/ |
| Domestic and family violence | ||
| 1800RESPECT | 1800 737 732 or text 0458 737 732 | 1800respect.org.au/ |
| No to Violence | 1300 766 491 | https://ntv.org.au/get-help/ |
| Good Shepherd | 1300 050 150 | https://goodshep.org.au/ |
| Centre for women’s economic safety | https://cwes.org.au/ | |
| Family and relationships | ||
| Relationships Australia | 1300 364 277 | www.relationships.org.au/ |
| Better Place Australia | 1800 639 523 | www.betterplaceaustralia.com.au/ |
| Family Relationships Online | 1800 050 321 | www.familyrelationships.gov.au/ |
| Legal | ||
| Justice Connect | https://justiceconnect.org.au/ | |
| Family Violence Law Help | https://familyviolencelaw.gov.au/ | |
| Online safety and scams | ||
| eSafety Commissioner | www.esafety.gov.au/ | |
| Scamwatch | www.scamwatch.gov.au/ | |
| Older Australians | ||
| Elder Abuse Action Australia & Elder Abuse Helpline | 1800 ELDERHelp (1800 353 374) | https://eaaa.org.au/ |
| Mental health | ||
| Beyond Blue | 1300 224 636 | https://www.beyondblue.org.au/get-support/urgent-help |
| Lifeline | 13 11 14 | https://www.lifeline.org.au/ |
| MensLine Australia | 1300 78 99 78 | https://mensline.org.au/ |
| Limited english or literacy | ||
| Translating and Interpreting Service (TIS) | 131 450 | https://www.tisnational.gov.au/Who-we-are |
| National Accreditation Authority for Translators and Interpreters | https://www.naati.com.au/ | |
| Reading Writing Hotline | 1300 6 555 06 | https://readingwritinghotline.edu.au/ |
| Bereavement | ||
| Grief Australia | 1800 642 066 | https://www.grief.org.au/ |
| Disability | ||
| Disability Gateway | 1800 643 787 | https://www.disabilitygateway.gov.au/ |
| National Relay Service (NRS) | 1800 555 660 | https://www.accesshub.gov.au/about-the-nrs |
| National Disability Abuse and Neglect Hotline | 1800 880 052 | www.health.gov.au/contacts/national-disability-abuse-and-neglect-hotline |
| Possability (NSW, VIC, TAS) | 1300 067 067 | https://possability.com.au/ |
| Natural disaster | ||
| Australian State Emergency Services (SES) | 132 500 | |
| Australian Government Emergency Information Line | 180 22 66 | |
| Employment | ||
| Services Australia | https://www.servicesaustralia.gov.au/ | |
| Help into work | 1800 877 545 | https://www.help.org.au/ |
| Addiction | ||
| Family Drug Support | 1300 368 186 | https://www.fds.org.au/ |
| Counselling Online | https://www.counsellingonline.org.au/ | |
| Gambling Help Online | 1800 858 858 | https://www.gamblinghelponline.org.au/ |
| Living in rural or remote areas | ||
| Rural Financial Counselling Service | 1300 771 741 | www.agriculture.gov.au/agriculture-land/farm-food-drought/drought/rural-financial-counselling-service |
| Rural Aid | 1300 327 624 | www.ruralaid.org.au |
| Other resources | ||
| Ask Izzy | https://askizzy.org.au/ | |
