A member number is a unique number that identifies you from all other Unity Bank members. An account number is a 9 digit number linked to each different account.

When would I need my Member Number?

  • When you log into Internet Banking (also known as User ID)
  • When speaking with our staff, helping us to quickly locate your member profile when assisting you.

When would I need to know my Account Number?

For companies, government bodies and anyone who makes credits or debits to your Unity Bank accounts you need to quote our BSB number and the 9-digit account number linked to your account.

You may notice you have a number with some letters available, for example 123456L1.1. This is your internal account number and can't be used for external credits or debits.

How do I find my Account Number?

You can locate the 9-digit account number in your Internet Banking by selecting BSB/Account Information from the Accounts menu:

To find it in the mobile banking app select the relevant account from the Accounts page, then tap the blue coin symbol (for Savings accounts) or the blue money bag symbol (for Loan accounts) above your account details and it will be listed under “Account reference”.

You can also find your account number on your bank statement or eStatement.

If you need further assistance, please contact us on 1300 36 2000.