Security

Scam texts impersonating Australian banks

We're urging our Members to look out for the new SCAM texts impersonating Australian banks, saying you’ve made an OSKO payment to a new payee and asking you to click a link to cancel the payment. If you receive a suspicious message claiming to be from Unity Bank, please check the link and URL very carefully before responding and clicking on any link. If you’re unsure, do not click on any link and give us a call on 1300 36 2000.

Security

Unsolicited calls from Unity Bank in regards to bank account security

We are aware of telephone scammers pretending to be our staff and ringing members about their bank account security. The fraudsters advise that you have a security problem and ask you to install a remote access application, often this is the "Team Viewer" app, which allows the fraudsters access to your computer and capture your internet banking logging details. The scammers then ask you to transfer funds from an account to another, then advise that the funds were transferred back to the original account. With this information they are then able to log on and transfer funds out of the your account. Keep safe from phone scams by: Hang up on unsolicited callers, particularly those requesting you download software Keep all access codes (e.g. card PIN, Online Banking password etc. ) secret and secure. We’ll never ask for this information over the phone or via email. You should never share these codes with anyone If you're unsure, call back on a trusted number (i.e. phone book or company website) to confirm if the caller was genuine Never give a stranger remote access to your computer Keep your computer protected by running and updating security software purchased from trusted sources If you think you've fallen for the scam, contact us immediately on 1300 36 2000.

Security

Generational shift behind the rise of identity theft

Australians aged 25 to 44 have overtaken retirees and the elderly for reported cases of identity theft. According to data published by ACCC’s Scamwatch, reported cases are a third higher (32%) in 2020 than the corresponding period for 2019. Historically, Australians over 65 report the most cases, but we are now seeing younger age groups of 25 to 34 and 35 to 44 move to the fore, suggesting a generational shift in this criminal activity. This change reflects broader societal trends for digital technology. Unfortunately, it is easy to focus on the benefits and overlook the pitfalls of sharing information so readily. It can be as simple as clicking on what looks to be a personalised email that actually has a dangerous payload within. Within minutes your device has downloaded a virus that will access personal information such as bank statements, identity particulars and your address book. A good trick is to validate the sender's email address by checking its domain name on Google. If you don’t recognise it, delete it immediately. Alternatively, the criminal starts with one piece of personal information and gradually builds up a profile by harvesting information from social media. In a digital world we tend to disregard traditional mail, but items such as superannuation statements and renewal of driver’s licence cards are pure gold for criminals. Many people are aware of scam activities but most targeted people are caught by surprise when they are contacted by a business chasing payment, or the heart wrenching moment when they realise a criminal group has used their details to take out loans in their name. Losing control of your identity can start a downward spiral with many activities we take for granted severely impacted, whether obtaining a loan, buying a house, starting a business, or even starting a new relationship. It can take hundreds of hours to reclaim a stolen identity and recover from a blemished credit history. Don’t overshare on social media and use privacy settings wisely. Protect your devices and pay attention to security upgrade messages. Lock your email inbox, clean out the junk, and never click on unsuspecting links, even if it is addressed to you. If you think you have provided your account details to a scammer, please contact us immediately on 1300 36 2000. We also encourage you to report it to the ACCC via the report a scam page. This helps them warn people about current scams, monitor trends and disrupt scams where possible.