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Scheduled Maintenance impacting: Internet, Mobile & Phone Banking as well as our Banking App

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We will be conducting scheduled maintenance on Friday, 30 November 2018 from 5:00 pm (AEDT) to 12 noon (AEDT) Saturday, 01 December 2018. During this time the Internet, Mobile & Phone Banking, as well as our Banking App, will be unavailable. We are sorry for the inconvenience this may cause during this time.


2018 Annual General Meeting

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Members are advised that the 2018 Annual General Meeting of Unity Bank Limited will be held as detailed below.


28 November 2018


3:00 PM


365 Sussex Street, Sydney NSW 2000

Ground Floor Training Rooms


Please confirm your attendance, in any of the following ways:

1.Call 1300 36 2000 and advise of your attendance


Click here for Proxy Form

Click here for more information


Merger Update - Central Coast Credit Union Votes Yes

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The Board of Directors of both Unity Bank Limited and Central Coast Credit Union (CCCU) are very excited to announce that CCCU members have voted in favour of the motion to merge. On 5 October 2018, CCCU members overwhelmingly voted (97%) “YES” to merge with Unity Bank on 1 December 2018.
As from this date Central Coast Credit Union will be re-branded "Central Coast Unity Bank". CCCU members will have access to 27 branches nationwide including two branches on the Central Coast, located at Budgewoi and Gosford. A wider range of products and services will also be available including NPP and a Credit Card. 
The merged entity will continue to provide a compelling Customer Owned Banking alternative to members. There will be no change to the mutual structure of the merged entity with the focus to remain on serving the interests of members.       
We are very are excited to welcome CCCU members to our family.



Unity Bank steps in to make a difference.

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Unity Bank has today announced a Drought Assistance Package to support their Members who are facing difficult times from the severe drought conditions across NSW and QLD. 

“We understand the hardship some of our Members are facing due to the prolonged drought conditions. As always, we will continue to provide support to our affected Members,” said Mark Genovese, Chief Executive Officer of Unity Bank. 

“We always place the interests of our Members first. If they need assistance, we are ready to discuss their circumstances and determine the best way we can help them.”

Options that may be available to drought affected Members include: 

  • Waiving home loan and personal loan application fees;
  • Credit card and personal loan relief where appropriate;
  • Extension of loan terms, consideration of restructure of loan repayments to interest only;
  • Deferring of home and personal loan repayments; and
  • Waiving interest rate penalties for early withdrawal of Term Deposits.  

Should you require hardship assistance, please contact our Member Credit Management team.


P: 1300 36 2000


Protect Your Accounts

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We live in a rapidly changing digital world where our personal information is real value, just like money. Here are a few tips that can make a difference to your digital privacy.

Personal Information

Make sure you know who is getting your personal or financial information. Don’t give out personal information on the phone, through the mail or over the Internet unless you’ve initiated the contact or know who you’re dealing with.

If a company that claims to have an account with you sends an email asking for personal information, don’t click on links in the email. Instead, type the company name into your web browser, go to their site and contact them through customer service. Or, call the customer service number listed on your account statement.

We will never ask for your account information via an email!

Keep your electronic software up to date

Software updates may be pesky but they’re worth downloading. The latest versions often contain security updates to help defend your device against viruses, malware and other online threats that may pose a security threat to your personal finances.

Log out every time

Closing a browser or typing over an address is not the same as logging out. Shut down apps when you’re not using them and make a habit of logging out of websites when you’re done. Most online banking applications automatically time out, but its cyber-smart to click ‘log out’ every time.

Check the machine

One of the most common ways a scammer will try to get access to your bank account is at the ATM. This is usually done by installing a ‘skimmer’ over the card reader, which captures the data on your card when you place it into the machine. The scammers then use that data to create a dummy card, which can also be used to access your account.

Always check before using ATMS especially if they aren’t owned by a bank looking for signs of:

  • Any signs of tampering
  • Anything that looks out of place
  • Anything that seems to move when touched

And always cover your pin!

Check your balance

Banks are usually quite effective at detecting suspicious activity on their customers’ accounts. But they're not perfect. So check your account balance regularly. When you do, go through your transactions and make sure they match up to what you’ve spent. If you have a joint account make sure your partner does the same.

If you notice any signs of fraudulent activity on your account contact: 1300 36 2000.