Help is here

This section provides help if you are stuck or can't find what you are looking for. It also has the answers to the most frequently asked questions.

You don't have to be a member, however you will become a member once you open an account with us.

You can arrange to make deposits to your account by

  • direct credit of payroll or other income;
  • transfer from another savings or transaction account;
  • Internet or telephone banking transfer;
  • over the counter at any one of our branches*;
  • with your Visa Debit Card at any branch of Australia Post which has a Bank@Post facility**.

*Cashless branches excluded.
**For accounts that have a Visa Debit Card facility only.

Accessing your money will depend on the particular features of your account. If you require more information on each facility please click here.

Statements are issued six monthly or as requested.
Accounts can be accessed via our Banking App, Internet and telephone banking services.