Latest News

International Credit Union Day, Thursday 16 October 2025, marks the 77th anniversary of celebrating the global credit union movement. Championed by the World Council of Credit Unions (WOCCU) and Worldwide Foundation for Credit Unions (WFCU), it provides an opportunity to reflect on our shared history, achievements, and member experience. This year’s theme, “Cooperation for a Prosperous World” highlights the role of credit unions in supporting prosperity and well-being for individuals and communities through collaboration. International Credit Union Day is a reminder of our shared vision to bring communities together through mutuality and community spirit. Celebrating cooperative valuesFinancial co-operatives, such as credit unions, building societies and mutual banks, were formed when groups of like-minded workers and communities came together to create building societies, credit unions and mutual banks. We were established with the purpose of providing key worker groups with financial services that prioritised members over profit. We are proud to be a part of the global cooperative movement that puts people first, and we're dedicated to providing our members with exceptional products and services while actively contributing to the betterment of our community. Our commitment to community extends beyond the world of finance. We recognise that strong community ties are integral to our past and future success. In financial year 2024-25, over $259,000 was invested in sponsorships, donations and alliance partnerships, demonstrating our commitment to strengthening industries, empowering communities, and supporting those most in need. We believe in the power of collaboration and collective action. We are supporters of the Australian Mutuals Foundation (AMF), helping disadvantaged Australian children and youth, in partnership with Barnardos Australia. The AMF also assists remote and disadvantaged communities in impoverished Southeast Asian and South Pacific countries to alleviate poverty through the creation of sustainable financial co-operatives via a partnership with the Asian Confederation of Credit Unions (ACCU).  We are a member of the Customer Owned Banking Association (COBA), the industry association for Australia’s customer-owned banking institutions, with a vision for more Australians to benefit from a resilient banking sector that is centred on people and communities. As an Associate Member of the Global Alliance for Banking on Values, we are part of a network of values-based financial institutions working to transform the banking system and finance positive economic, social, and environmental impact. We are a member of the Business Council of Co-operatives and Mutuals (BCCM), the peak body for co-operatives and mutuals in Australia, uniting member-owned businesses operating in all industries to increase awareness and recognition of co-ops and mutuals and the important contribution they make to the economy and community. We have recently joined the Regional Banking Investment Alliance, a group of regional banks and supporters fighting for their local communities to ensure that face-to-face banking continues sustainably into the future. These partnerships are examples of how we are fostering cooperation for a prosperous world. Member first approachPutting people first and helping our community are central to our ethos. We strive to help our members and be there for them when they need us most.  We’ve stood by our members through droughts, fires, floods, recessions, industrial disputes, and the hardships of COVID-19. Through our Community Support Loan, special financial support measures, and Protected Action Clause, we continue to support members through challenging times.Award-winning productsOur products continue to be recognised with awards from industry experts for their outstanding value and quality. We offer specially designed products to support first homebuyers, refinances, and essential workers with their path to home ownership.Mutually valuable banking for people and planetAs a member focused, values-driven organisation, acting responsibly and ethically is at the heart of our operations. We are committed to the ongoing promotion and creation of mutual value and strive to make a positive impact for our members and the communities we are part of. It is this sentiment that underpins our Environmental, Social and Governance (ESG) Strategy - Mutually valuable banking for people and planet. Through our ESG Strategy, we have delivered a number of impact initiatives including recycled PVC cards and environmentally conscious collateral, accessible and inclusive service enhancements, our Essential Worker Home Loan, Green Car Loan, Green Upgrades Loan, Worker Support Benefits and our Responsible Banking Policy. We were the first financial institution globally to be accredited under the Mutual Value Measurement (MVM) Framework, developed by the BCCM and researchers at Monash University’s Business School to help mutual organisations measure their total value creation (mutual value) through a set of common dimensions and shared language about measuring and reporting mutual value.Our growth and evolutionWe have always remained true to our proud origins and history, as we continue to evolve and grow through mergers, transformations and the changing financial services landscape. As we reflect on our past and look towards the future, we remain steadfast in our commitment to empowering our members and advancing financial well-being through cooperative values. With this in mind, we’re excited to build on our strong history and create a brighter future, together.  

International Day of Older Persons, 1 October, is a time to celebrate the contributions of older people and raise awareness of the challenges they face. First established by the United Nations in 1990, the day raises awareness of the importance of supporting older persons in all aspects of life. This year’s theme, “Older Persons Driving Local and Global Action: Our Aspirations, Our Well-Being and Our Rights,” highlights the essential role older people play in building strong and fair communities. Using their knowledge and experience, they help improve health, support financial security, strengthen communities, and protect human rights. Yet, ageing can also bring challenges. Many older people face challenges like discrimination, loneliness, poor healthcare access, and financial pressures. As the world’s population ages, it’s vital that governments, organisations, and communities create fair policies that respect their dignity and provide equal opportunities. The 2025 International Day of Older Persons is also a chance for older people to share their voices, advocate for their rights, and be heard. The number of people aged 65 and over is growing rapidly, rising from 260 million in 1980 to 761 million in 2021, and is expected to make up 17% of the global population by 2050. This highlights the importance of promoting health, preventing illness, and creating supportive environments that help older people stay active, independent, and engaged in their communities. “As this year’s theme reminds us, older persons are powerful agents of change.  Their voices must be heard in shaping policies, ending age-discrimination, and building inclusive societies.” – UN Secretary-General Antonio Guterres Elder financial abuse One of the most serious issues facing older people today is elder financial abuse. This occurs when someone illegally or improperly uses an older person’s money, property, or assets. Sadly, it often happens at the hands of those closest to them, including family members, carers, or trusted professionals. Financial abuse can take many forms, such as: Using an older person’s bank account or credit card without their permission Coercing or tricking them into signing legal or financial documents (e.g. property transfers, wills, or loans) Misusing a power of attorney for personal gain Stealing money, valuables, or essential household items Moving into the person’s home without consent or failing to contribute financially Pressuring them to give away money, assets, or make changes to their will Promising care in exchange for money or assets, but then neglecting to provide that care Preventing them from accessing their own money, financial records or financial advice Warning signs of financial abuse may include: Unexplained loss of money or valuable items Sudden changes in banking habits or unexplained withdrawals Missing financial documents or confusion about recent transactions Inability to pay for basics like food, clothing, or medications Transfers of property or large gifts made when the person appears confused or unwell Fear, anxiety, or withdrawal, especially around certain people Visible neglect (e.g. malnutrition, poor hygiene) despite having financial resources What can you do? Learn to recognise the signs of elder abuse Listen with empathy and without judgment if someone shares concerns Speak up if you suspect abuse, report it to the appropriate authority Support older people’s independence and decision-making wherever possible Promote respect and inclusion for older adults in your community Concerned you might be a victim of financial abuse? Here’s some helpful tips: Keep your mail, bank cards, PINs, and passwords secure. Store cash, cheque books, and legal documents in a safe place. Review bank statements regularly for suspicious activity. Avoid signing anything you don’t fully understand. If setting up a power of attorney, consider appointing more than one trusted person. Limit the number of accounts to make monitoring easier. Our impact As a customer-owned bank, we are a member focused, values-driven organisation and we are committed to making banking easy, safe and accessible for all of our members – especially those most vulnerable. That’s why we are ready to help with tools and information on how to help keep you and your banking safe. We’ve put together some helpful information in our Elder Financial Abuse Guide to help you protect yourself or someone you love from elder financial abuse. It covers the various types of elder financial abuse, how to recognise the warning signs and safeguard against financial abuse, scams and fraud, as well as the various resources and support services available to assist. As part of the respect and protect initiative, our terms and conditions were updated to help prevent the misuse of products and services and combat financial abuse. Staff have also been further trained to help identify the warning signs, red flags and assess transaction data for signs of financial abuse. Additional member education and support has been introduced through content aligned to hardship, financial abuse, accessibility and navigating challenging life events. We’re constantly working towards ensuring our products, services and platforms are for everyone. This includes a designed specifically for members 55 years or older, banking guides providing step-by-step instructions to help members navigate our online and digital banking channels, and the ability to contact us using the National Relay Service or Translating and Interpreter Service. Get support Form a support network that includes people like your GP, lawyer, accountant, a friend, and a family member. Your GP can assess your capacity to make decisions—raise concerns during check-ups. A lawyer can help with your will, legal documents, and power of attorney. Free legal advice is also available through Legal Aid or community legal centres. An accountant can note power of attorney arrangements and help watch for unusual account activity. Need help? If you are worried that you or your loved ones are vulnerable, seek help: Elder abuse phone line 1800 ELDERHelp (1800 353 374) directs callers to the elder abuse service in their state or territory. Relationships Australia publish a list of state and territory assistance services. Lifeline provides support 24 hours a day, 7 days a week for those in crisis. MoneySmart.gov.au publish a range of resources that can help you. The Australian Institute of Family Studies also publish a list of elder abuse support services. Be Connected provides online learning resources to empower all Australians to thrive in a digital world.

Each year on 29 September, Australians pause to reflect on the courage and sacrifice of police officers who have lost their lives in the line of duty. This day carries deep meaning not only for the policing community but also for families, colleagues, and the wider public who rely on their service and dedication. National Police Remembrance Day honours officers who have died while performing their duties, as well as those who later passed away from injuries or illness sustained in service. It is also a time to support the families left behind, acknowledging their loss and recognising the contribution of their loved ones to the safety of our communities. Memorial services are held across the country in capital cities, regional towns, and police academies. Commemorations include wreath laying ceremonies, moments of silence, and community gatherings that allow us to reflect on the bravery and commitment of police officers. The day also coincides with the Feast Day of Saint Michael the Archangel, the patron saint of police. For the community, it serves as a powerful reminder of the risks police face every day, whether patrolling our streets, responding to emergencies, or providing support in times of crisis. Their work is central to maintaining safety, order, and trust. The day follows on from the Police Federation of Australia’s Police Week (13th - 29th September) which includes the Wall to Wall: Ride for Remembrance. Riders travel from their state memorial to Canberra to meet up with others from across the country, to then journey as one group through the nation’s capital to the National Police Memorial. As a customer-owned bank, we have a long history supporting key worker groups and state government employees and are proud to support our members who serve in the police force and deeply value the role they play in protecting our communities. We stand alongside all officer’s past and present and their families in remembering those who have made the ultimate sacrifice. On 29 September, we encourage everyone to pause, reflect, and express gratitude for the dedication of police officers who continue to serve and protect us all. Helping those who help our community As a member focused, values-driven organisation, strong community ties are an integral part of our past and future success. Our Essential Worker Home Loan was designed to help police officers and other frontline professionals by supporting their home ownership journey with a value and feature packed product. Independently recognised as winner of the 2024 Finder Innovation Award in the Social Impact category, and with three 2025 MOZO Experts Choice Awards, our Essential Worker Home Loan demonstrates our commitment to support those who support others. We believe in giving back to the people who give so much of themselves. Supporting frontline workers in achieving home ownership is one way we can honour their service and invest in their futures.

Unity Bank had the opportunity to attend the VTHC Women's Conference on the 5th of September, 2025. It was an extremely successful event with a variety of different organisations attending and representing their core business products and services.  Unity Bank conducted a prize draw, with one prize up for grabs.  Congratulations to our winner Debra, who attended the conference and entered our competition! Debra won a Myer Hamper! We hope you enjoy your prize Debra!! We would also like to thank everyone who attended the event and visited our Unity Bank stall.

August 7 is National Aged Care Employee Day, a time to recognise and celebrate the dedication, compassion, and commitment of aged care workers across the country. We see this day as an important opportunity to show our appreciation for the individuals who play such a vital role in supporting our communities. Standing with our key workers Aged care employees are an important part of our communities, providing essential care and dignity to some of the most vulnerable Australians. We proudly support aged care workers through our membership, partner networks, and tailored financial services, recognising them as a vital part of our broader key worker community. As a mutual bank, our mission is driven not by profit, but by people. That means backing essential workers with products and services designed to ease financial stress and help them thrive, like our Essential Worker Home Loan, created specifically for those in caring and community service roles. Values-based banking that makes a difference Our support for aged care employees reflects our values-based approach to banking, one guided by integrity, fairness, and a commitment to social impact. We believe financial services should be a force for lasting positive change, benefiting not only individuals but the broader community. That’s why we continue to back initiatives that uplift essential workers and invest in those who give so much. Being named the 2024 Finder Innovation Award winner in the Social Impact Innovation category is a testament to our dedication to developing products and services that go beyond expectations, delivering real, meaningful support where it’s needed most. Environmental, Social & Governance (ESG) in action Our Environmental, Social, and Governance (ESG) strategy reinforces our focus on social responsibility and community wellbeing. Supporting aged care workers sits firmly within our social impact pillar, acknowledging that sustainability includes caring for those who sustain our communities every day. We also engage with organisations aligned to this vision, amplifying the impact of those who advocate for aged care staff, enhance training, and promote wellbeing within the sector. To all aged care employees, thank you. Your care, dedication, and hard work make a real difference every day. You help bring comfort, dignity, and connection to so many in our communities. Find out more about how we’re backing essential workers and building stronger, fairer communities through banking with purpose.  

National NAIDOC Week 2025: Celebrating culture, history, and achievement National NAIDOC Week 2025 will be celebrated across Australia from 6 July to 13 July, providing an important opportunity for all Australians to come together to recognise, reflect on, and celebrate the rich history, diverse cultures, and achievements of Aboriginal and Torres Strait Islander peoples. NAIDOC stands for National Aborigines and Islanders Day Observance Committee. The Week is an opportunity for all Australians to learn about First Nations cultures. It has grown from a day of advocacy in the 1930s to a nationwide celebration of the oldest continuing cultures on Earth. National NAIDOC Week 2025 marks 50 years of celebrating Indigenous culture, spirit, and leadership. This year’s theme, The Next Generation: Strength, Vision & Legacy, honours not only the achievements of the past but also the bright future ahead, empowered by the strength of young leaders, the vision of communities, and the legacy of Indigenous ancestors. How to get involved National NAIDOC Week is celebrated through events held across the country, both in First Nations communities and in schools, workplaces, and communities. To get involved: Attend cultural and community events – Join local festivals, art exhibitions, storytelling sessions, performances, enjoy BBQs, marches, sports events. Take part in ceremonies – Experience smoking ceremonies, Welcome to Country, and traditional dances. Celebrate Indigenous excellence – Learn about the NAIDOC Awards and outstanding Indigenous leaders. Explore local history – Discover the stories of Traditional Owners and your area’s Indigenous heritage. Support Indigenous businesses – Buy from Indigenous-owned stores and artists. Everyone is encouraged to take part, whether by joining local events, supporting Indigenous-owned businesses, exploring the works of Indigenous authors, or having meaningful conversations that foster understanding. Find local NAIDOC events in your area or learn more about the NAIDOC awards. As we journey through 2025, NAIDOC Week remains a powerful reminder of the importance of unity, respect, and reconciliation among all Australians. Let’s walk together in celebration and solidarity, honouring culture and ensuring the voices of First Nations peoples continue to be heard and valued. Indigenous initiatives Through our relationship with the Australian Mutuals Foundation, we’re proud to support Barnardos Australia’s Yurungai Learning Centre, an after-school program for Aboriginal and Torres Strait Islander primary school children that offers homework support, cultural enrichment activities, and nutritious afternoon meals. Through this partnership, we are helping build pathways for strong, resilient Indigenous communities and contributing to a more inclusive and compassionate Australia. As a member owned bank, we are committed to making banking easy, inclusive and accessible for all of our members. We are a participating lender under the Victorian Homebuyer Fund, with the Victorian Government helping to fast-track eligible Aboriginal and Torres Strait Islander participants’ path to home ownership, requiring only a 3.5% deposit and eligible for up to a 35% shared equity contribution. We have also recently commenced work on developing our Reconciliation Action Plan (RAP) to sustainably and strategically take meaningful action to advance reconciliation.Based around the core pillars of relationships, respect and opportunities, RAPs provide tangible and essential benefits for Aboriginal and Torres Strait Islander peoples, increasing economic equity and supporting First Nations self-determination. We look forward to sharing more as we progress our RAP and supporting initiatives. For more information about NAIDOC week visit the NAIDOC website.